Xichai welcomes four well-established start-up quality service guarantees

From January to February of 2015, FAW Xichai gained a good start in its pre-emptive layout and deep plowing for the National IV engine market. According to the data, in January, the sales of FAW Xichai’s four engines increased by 4.2 times year-on-year, and the 11-liter aircraft from Aowei increased by 21.6% year-on-year. Natural gas engines increased by 10% year-on-year and ushered in a good start to the 2015 market. This kind of good momentum has been perfectly continued in February.

Since 2015, FAW Wuxi has firmly grasped the market opportunity for the national power market to switch from country to country , continuing the trend of high-speed growth of heavy-duty engines, and strengthening product optimization, quality improvement, technical support and marketing services, etc. The competitive advantage has turned into a winning market, and has continuously achieved sales breakthroughs in January and February, laying a solid foundation for the sustained development of the Fourth National Market.

Preemptively lead the market

FAW Xichai is currently playing a key role in the development of the national power market, which is largely due to its precise grasp of technological trends and its preemptive layout of product systems.

As early as a few years ago, FAW Xichai was the first to achieve a full range of coverage for the National IV product, grabbed market opportunities, and led the market with its advantages of energy saving, environmental protection, safety, and fuel saving. Since 2010, FAW Xichai’s four machines have been put on the market. At present, the National IV emission standards have been fully implemented. FAW Xichai already has more than 2,000 announcements on the national four-wheeler model, covering a wide range of models such as trucks and buses. FAW Xichai also achieved full coverage of the China Five Platform in both Aowei and Hengwei. In 2014, FAW Xichai 6DL2 and 6DM2 also received Taiwan Euro V and EU Euro V emission certificates respectively; the sales volume of the 6DL series has increased by 10,000 units in the past year, which has been highly recognized by the market.

Quality Service Guarantee

In terms of products, FAW Xichai insists on winning by quality, and through the strict control of parts and components, it guarantees the excellent quality of FAW Xichai Guosi Power from the source. The FAW Xichai Purchasing Department put forward the overall plan for resources in the beginning of January in accordance with the market demand and the characteristics of international suppliers. It focused on requiring the inspection of batch production capacity and production cycle of each of the components of the National IV and Natural Gas Engines to ensure the production cycle. Outline. On the one hand, take the initiative to attack the procurement of imported parts and components, adhere to the requirements of the company’s imported parts plan management, and dynamically monitor import resources in light of changes in market demand, and control imported parts inventory in real time, striving to meet both market needs and reduce the capital burden on the factory. On the other hand, strengthen the communication and exchange of imported parts suppliers, gain understanding and support. In response to the quality problems of the domestically produced four-phase EGR valve of Conway State, FAW Xichai required a full-time switch of Japan's KOSHIDA products to enhance the competitiveness of the company's four national products.

In addition to making full efforts in the procurement process, FAW Xichai spared no effort to improve itself in service guarantee. Through strengthening the system construction, spare parts supply, technical training and other channels, FAW Xichai has effectively upgraded its service capabilities of the Fourth National Product. It is understood that currently, FAW Xichai has more than 1900 service stations and more than 30 overseas marketing service agencies nationwide. Among them, there are more than 980 service capabilities available in the country. There are 27 automatic control accessories centers and 92 companies throughout the country. Franchised stores, 70 special dealerships.

The FAW Xichai service station is equipped with professional service personnel, equipment, vehicles and special accessories. The service functions cover all product areas such as trucks, passenger cars, construction machinery, agricultural machinery, and power station units. The tentacles extend to cities, suburban counties, townships, and townships. In rural areas and mines, users can provide maintenance and repair services at the fastest speed. Since last year, FAW Xichai has conducted cumulative national product technical training for nearly a thousand service stations nationwide and has trained more than 1,000 people. The training adopts a combination of theory and practice. Through the professional explanation of the working principle of the electronic control system and the failure diagnosis and elimination of trainees' operation drills, the service station personnel have excellent skills in the service of the country's four products.

FAW Xichai will also expand the object of the National IV technical training to vehicle manufacturers and end-users, so that relevant personnel will have a deeper understanding of the technical characteristics of Xichai Guosi's products and make the product superior through the perfect matching of the entire vehicle and engine. The performance has been fully utilized. The correct use of the operation and proper maintenance have ensured the reliability of the product to the maximum extent, so that the road to wealth creation of the FAW Xichai National IV Machine can be performed smoothly.

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