(China E-Commerce Research Center) Bao Jia Car Rental, PP Car Rental, Friends Car Rental... With the rise of domestic P2P car rental business, online car rental APP began to take the lead. However, on July 1st, the Shanghai P2P shared car rental company Cocar posted a letter to the user on the official website, announcing that from that date, the car rental business ceased to operate, but withdrawals, refunds and other services proceeded normally. This is also the first domestic P2P car rental company to announce "death."
Reporters visited and found that the P2P car rental market that has been placed on the market of hundreds of millions of dollars looks promising, but many problems such as the loss of vehicles and the replacement of interior parts of vehicles are causing the industry to fail. People in the industry believe that if the P2P rental platform can not get rid of consumer questions, the entire industry will face a new reshuffle.
The incident car parts were replaced by the owner complained
Recently, Beijing's Mr. Zhang told reporters that he had been on the treasure car rental platform for less than three years in a modern car, was secretly changed the horn.
“Two days ago, I drove out and found that the sound of the horn was not normal. It was thought that it was raining and damp before. The result was open to the repair shop and I discovered that the two original speakers in the car were all gone and replaced by old ones. Other brands of speakers, and the wires that connect the speakers in the car, were also changed from two groups."
Mr. Zhang told reporters that in addition to his own car, this car is usually put on a treasure car rental platform for short-term leases, the maximum period of no more than three days. Mr Zhang speculated that the parts were replaced during the rental process of the vehicle. "I am not professionally repaired, nor do I know if any other parts have been replaced."
Due to the lack of evidence, Mr. Zhang’s complaint to the car rental car did not result. In desperation, he could only replace the new pair of horns at his own expense, and said that he would not rent any more.
Not only that, but in the P2P car rental platform, "losing cars" is also a high-profile incident. Since the end of last year, fraudulent cases involving high-end and high-end vehicles have surged on major car rental platforms such as PP Car Rental and Treasure Car Rental.
Related reports show that at the end of March alone, more than 20 vehicle owners lost their cars on the P2P car rental platform, and private cars with a total value of over 10 million were sold by criminals. "When the rule of law was carried out" also reported several times that the car rental platforms such as the PP rental car lost vehicles.
Follow up
The market is still immature and lacks effective supervision
Industry analysis believes that whether it is a lost car or a replacement part is directly related to the current domestic car rental market is immature. The reporter learned that the domestic P2P car rental industry has only been growing for a period of one or two years. Not only has the market not formed unified management, but the relevant laws and regulations are also not sound.
For example, Baomo Car Rental Co., Ltd. had previously interviewed the media and said that in order to prevent car parts from being replaced, vehicles must be affixed with seals when they are renting. When the car owner and the tenant return face to face, if the seal is found to be passive, they can be on the spot. Investigate the other party's responsibility. However, Mr. Zhang said that he had never seen a seal.
The reporter noted that the tenants on the platform had rented out their car for the first time, and some even had only one year of driving. This makes the owners more concerned about the safety of their own vehicles.
“I don’t look for tenants who live for a year. I dare not rent it to him. If there is something wrong with driving a car, the trouble is big.†An owner of the treasure drive car platform told reporters.
Industry
Car rental platform experts say difficult to cure
For various high-risk issues in the current P2P car rental industry, platforms have consistently introduced solutions since last year. These include strict auditing and certification mechanisms, as well as platform insurance services that provide users with “zero troubles in full payment, small and medium accidents, and major accidents for new carsâ€.
Baojia Car Rental also recently launched the industry's first and only liability insurance for car renters, including China National Insurance, Renhe Car Insurance, and drivers’ compensation. In the process of car rental, accidents such as vehicle collisions, loss, and so on are all caused by insurance. However, these people in the industry still cannot solve the problem of vehicle safety fundamentally.
During the two sessions this year, Cao Hongming, member of the National Committee of the Chinese People's Political Consultative Conference and the Secretary General of the Zhi Gong Party Central Committee, once suggested that China establish a national car rental credit system to cope with the increasingly rampant car rental fraud. It is recommended that the Ministry of Public Security, the Ministry of Transport, and the Ministry of Commerce should call together the China Road Transport Association and some car rental companies to jointly prepare and build a "car rental credit system."
Experts predict that the competition in the whole industry will become more intense in the future. The P2P rental platform needs to further strengthen the integrity protection and risk control so that the industry can develop in an orderly manner.
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